Why isn't there tracking information for my order?
If you can not see any tracking data on your shipment as well as estimated delivery date has not yet passed, your package should still arrive when they're due. You'll find some common explanations why tracking data is unavailable on our Tracking Shipments Help page.
To take advantage of FREE Shipping:
- Place at least $25 of eligible products in your Shopping Cart.
- Go on to checkout.
- Ship your items to just one U.S. address.
- Select "Group my items into as few shipments as possible" as your shipping preference.
- Select FREE Shipping as your shipping speed. Your order will be delivered within 5-7 business days after all of your items are available to ship (including pre-order items).
- Place your order, and enjoy the free postage!
Using this shipping option, we fulfill the transaction in the more cost-efficient way. This allows us to give our savings onto you in the form of free postage. Though it might take some extra time to pack and ship your order, you'll still receive it around the estimated delivery time-frame.
We gladly accepts orders all everywhere. Available brands, shipping rates and charges can differ dependant upon the delivery address for your order.
To find out the shipping rate information specific to your order's destination, find your region.
There can be limitations on where and whether vendors offer international shipping. For more info, visit our the vendors international shipping details page.
Read more about shipping to U.S. protectorates or APO, FPO, or DPO addresses.
Your packages can be subject to the customs fees and import duties of the nation which you've the transaction shipped. These charges are always the recipient's responsibility. For further details, read about Restrictions (which relate to all international shipments) and Import Fees Deposits within the resellers Foreign shipping page.
The following items can be shipped to almost all destinations outside of the U.S.:
- VHS videos
* Note: Books which require special handling since they are extremely heavy (for instance, multi-volume sets) can't be shipped beyond the U.S. If this is the case, it is noted within the product detail page.
Customs, Duties, and Taxes
You are liable for assuring that the product might be lawfully imported to your destination country. When ordering the recipient is the importer of record and must abide by all guidelines in the destination country. Orders that are shipped to countries outside the United States could be susceptible to import taxes, customs duties and costs levied from the destination country. The person receiving an international shipment might be subject to such import taxes, customs duties and costs, which are levied once a shipment reaches your country. Additional charges for customs clearance have to be borne with the recipient; we've no power over these charges and can't predict what they could be. Customs policies vary widely from country to country; you need to contact your local customs office for additional information. When customs clearance procedures are required, it can delays beyond our original delivery quotes.
Shipping Costs and Times by Geographic Region
When orders shipped internationally reach the destination country, they are governed by customs clearance procedures which may cause delays beyond original delivery estimates.
Sellers often have policies that are different from our conditions and terms. For items you have purchased with a seller, please see the applicable seller's policies for the other conditions that may affect your purchase of such items.
When you should Expect Your Order
Our estimated delivery date for your order is based how quick we are able to obtain and ship your items, your shipping address, and the shipping speed and options you select. Items Requiring Special Handling
Some items, including bulky media items, large TVs, and certain perishable products require special handling and shipping methods (for example Expedited Chilled Shipping). You'll find the specifics of these materials along with shipping requirements and charges from the sellers product shipping page.
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